Privacy Policy
Vape Escapes (herein referred to as VE) has created this privacy policy in order to demonstrate our firm commitment to privacy.
VE has established a privacy policy with the mission of building Customer trust and confidence by promoting the use of fair information practices. If you have questions or concerns regarding our policies, please contact us at customerservice@VapeEscapes.com or at the address listed below
Vape Escapes, LLC
4667 E. Cactus Road
Phoenix, AZ 85032
Cookies
VE uses “cookies” to make it easier for you to navigate our site. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.
Our site’s registration form requires users to give us contact information (such as username and email address). We use customer contact information from the registration form to send the user special offers and updates from VE. The customer’s contact information is also used to contact the person when necessary.
Choice/Opt-out
As an individual, you have the opportunity to limit the personal information you provide. We provide you with the opportunity to ‘opt out’ of having your personally identifiable information used for certain purposes when we ask for this information. If you no longer wish to receive our e-mail and promotional communications, you may opt out of receiving them by contacting us at customerservice@VapeEscapes.com.
Information Collection & Use
From time to time, we may provide you the opportunity to participate in surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary, and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, phone and shipping address).
We use this information to monitor site traffic, personalize the site (in the case of anonymous information collected in surveys), award loyalty points and send participants an email. The rules applicable to any individual survey or contest will be published prior to the collection of any personally identifiable information and you agree to such use by submitting any information.
We may use a third party service provider to conduct these surveys or contests; that company is prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and gain your authorization.
Uses of Email Information
VE customers receive periodic email notices that include exclusive special offers and information about sales, promotions, new products, and other relevant information. If you no longer wish to receive these emails, you may opt out by contacting us at customerservice@VapeEscapes.com.
Non-personal information
Like many web sites, we collect and analyze standard log file information and Session ID information to analyze site traffic, improve site performance, and prevent fraud. Session IDs are bits of code on your computer that assist your browser in navigating our site. We do not associate personal information with log file information or cookies, except when needed to prevent fraud.
Legal Disclaimer
VE reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of online transmission or electronic storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Terms and Conditions
YOU HEREBY ACKNOWLEDGE AND REPRESENT THAT YOU KNOW AND UNDERSTAND THAT THE ITEMS PRESENTED ON THIS WEBSITE MAY INCLUDE PRODUCTS WHICH CONTAIN NICOTINE; AND THAT BY AGREEING TO THESE TERMS AND CONDITIONS YOU ARE WARRANTING TO THE COMPANY THAT YOU ARE INTENTIONALLY AND KNOWINGLY SEEKING ACCESS TO SUCH PRODUCTS FOR YOUR OWN PERSONAL USE. YOU HEREBY FURTHER AFFIRM AND WARRANT THAT YOU ARE CURRENTLY OVER THE AGE OF EIGHTEEN (18) YEARS AND ARE CAPABLE OF LAWFULLY ENTERING INTO AND EXECUTING THE TERMS OF THIS AGREEMENT. Electronic cigarettes are not a smoking cessation product and have not been evaluated by the Food and Drug Administration, nor are they intended to treat, prevent or cure any disease or condition.
Return Policy
We take pride in the quality that goes into our eLiquid and make every effort to keep the product in a cool environment, out of direct sunlight. If you have any questions or comments, let us know about it by sending an email to CustomerService@VapeEscapes.com. Because the eLiquid is a consumable product, we cannot accept a return however, please contact us with any concerns and we will do our best to address your needs and show that we appreciate your business!